Last Updated: June 14, 2025
Welcome to Momentral, the premier app designed to help you seamlessly share and collect photos and videos for your events. By accessing or using the Momentral app, you agree to these Terms and Conditions. Please read them carefully.
Acceptance of Terms
By using the Momentral app, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you should not use the app. Your use of the app signifies your acceptance of these terms and any subsequent changes made to them.
Eligibility
To use Momentral, you must be at least 7 years old. By using the app, you confirm that you meet this age requirement. Users under the age of 13 must have parental consent to use the app.
Creating Events
Users can create events up to 45 days in advance. All event-related content, including photos and videos, will be automatically deleted 60 days after the event creation date. Momentral does not retain any event content beyond this period. Users can delete their events and associated content at any time through the app’s interface. The app allows you to customize event visibility and privacy settings to control who can view and upload photos and videos.
User Content & Responsibility
You retain ownership of any content, including photos and videos, that you upload to Momentral. By uploading content, you grant Momentral a non-exclusive, royalty-free license to use, modify, and display the content solely for the purpose of operating and providing the services of the app. You are responsible for ensuring that you have the necessary rights to grant this license.
Users and event owners are solely responsible for all photos, videos, and other content they upload to Momentral. Momentral does not review, endorse, or take responsibility for any user-uploaded content. Users are expected to ensure that their content complies with all applicable laws and regulations, and that they have obtained any necessary permissions or rights. Momentral reserves the right to remove any content that violates these terms or is deemed inappropriate.
Data Collection and Privacy
Momentral processes and tracks your data only to the extent necessary to provide and improve the app’s performance. We collect data such as photos, videos, and event information to facilitate the creation and sharing of events. We implement robust security measures to protect your data, including encryption and secure storage solutions. We do not sell or share your data with third parties for marketing purposes. For more details on how we handle your data, please refer to our Privacy Policy.
Compliance with CCPA, GDPR, and KVKK
- CCPA (California Consumer Privacy Act): If you are a resident of California, you have specific rights under the CCPA, including the right to know what personal information is being collected, the right to request the deletion of your personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising these rights. You can exercise these rights by contacting us at [email protected]
- GDPR (General Data Protection Regulation): If you are located in the European Economic Area (EEA), you have certain rights under the GDPR, including the right to access your personal data, the right to rectify inaccurate data, the right to erase your data, the right to restrict processing, the right to data portability, and the right to object to processing. These rights can be exercised by contacting us at [email protected]
- KVKK (Law on the Protection of Personal Data): If you are located in Turkey, you have specific rights under the KVKK, including the right to be informed about how your data is processed, the right to access and correct your data, the right to request the deletion of your data, and the right to object to certain data processing activities. You can exercise these rights by contacting us at [email protected]
Termination
Momentral reserves the right to suspend or terminate your access to the app at any time, without prior notice or liability, for any reason, including but not limited to if you breach these Terms and Conditions, violate any applicable law, or engage in conduct that we deem harmful to other users or the app’s operation. Upon termination, your right to use the app will immediately cease, and all data associated with your account may be deleted.
Limitation of Liability
Momentral is provided on an “as is” and “as available” basis. We make no warranties, express or implied, regarding the app’s operation or your use of the app. In no event shall Momentral, its affiliates, or its partners be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the app, even if we have been advised of the possibility of such damages. Our total liability to you for any claims arising from the use of the app is limited to the amount you paid, if any, to use the app.
Refunds and Returns
At Momentral, we strive to ensure a seamless experience for all our users. If you need to request a refund for an event plan purchase, our process is straightforward and user-friendly. Navigate to the “Account” tab and select the “Help” menu, where you’ll find the “Request Refund” button. Tapping this button will display a list of your purchased events. Select the event for which you are requesting a refund, and you will be prompted to fill in some information and provide a reason for your request. Once submitted, our team will review and evaluate your request. If it meets our refund criteria, we will issue a voucher code to you.
Changes to Terms and Conditions
Momentral reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the app following any changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically to stay informed of any updates.
Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected] We are committed to addressing any issues or inquiries you may have promptly.
By using Momentral, you agree to these Terms and Conditions. Your trust is important to us, and we strive to ensure a safe and enjoyable experience for all users.