Last Updated: June 14 2025
Momentral is dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our app.
Information We Collect
- Event Information: When you set up an event, we collect details such as the event name, date, and any photos and videos associated with it.
- Usage Data: We gather data on how you interact with the app to enhance performance and user experience.
- Personal Information: If you register for activities or create an account, we collect personal details like name, email address, and contact information.
How We Use Your Information
- Service Delivery: Your event details, photos, and videos are used to facilitate the creation, sharing, and collection of event media.
- Performance Improvement: Usage data helps us understand app performance and implement enhancements.
- Communication: We may use your contact information to send updates, notifications, and respond to inquiries.
Data Retention
- Event Data: All event-related content, including photos and videos, is automatically deleted 60 days after the event. We do not retain content beyond this period.
- User-Controlled Deletion: You can delete your events and associated content at any time via the app’s interface.
- Account Data: Personal information related to your account is retained as long as your account is active or as needed to provide you services.
User and Content Responsibility
Users and event owners are solely responsible for all photos, videos, and other content uploaded to Momentral. Momentral does not review, endorse, or take responsibility for any user-uploaded content. Users are expected to ensure that they have the necessary rights and permissions to upload any content and that it complies with all applicable laws and regulations.
Data Sharing and Disclosure
- Service Providers: We may share information with trusted third-party service providers who assist with data storage and processing. These entities are obligated to use your information solely for the purposes provided and to keep it confidential and secure.
- Legal Obligations: We may disclose information if required by law or in response to valid legal requests. This includes compliance with legal obligations, protecting our rights, property, or safety, and investigating fraudulent or illegal activities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
Security
We implement robust administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. This includes encryption during data transmission, secure storage practices, and regular security assessments.
Your Data Rights
- Access and Correction: You can view and update your personal information stored in the app.
- Deletion: You have the right to delete your events, photos, and videos and related data at any time.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
- Objection and Restriction: You can object to or request the restriction of the processing of your personal information under certain circumstances.
Children’s Privacy
Our services are not designed for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
International Data Transfers
Your information may be transferred to, stored, and processed in countries outside of your country of residence. These countries may have different data protection laws, but we take appropriate steps to ensure your privacy is protected.
Compliance with CCPA, GDPR, and KVKK
- CCPA (California Consumer Privacy Act): If you are a resident of California, you have specific rights under the CCPA, including the right to know what personal information is being collected, the right to request the deletion of your personal information, the right to opt out of the sale of personal information, and the right to non-discrimination for exercising these rights. You can exercise these rights by contacting us at [email protected]
- GDPR (General Data Protection Regulation): If you are located in the European Economic Area (EEA), you have certain rights under the GDPR, including the right to access your personal data, the right to rectify inaccurate data, the right to erase your data, the right to restrict processing, the right to data portability, and the right to object to processing. These rights can be exercised by contacting us at [email protected]
- KVKK (Law on the Protection of Personal Data): If you are located in Turkey, you have specific rights under the KVKK, including the right to be informed about how your data is processed, the right to access and correct your data, the right to request the deletion of your data, and the right to object to certain data processing activities. You can exercise these rights by contacting us at [email protected]
Cookie Policy
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use some features of the app.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted within the app, and continued use of the app signifies your acceptance of the revised policy. The “Last Updated” date at the top of this Privacy Policy will be revised accordingly.
Contact Us
For any questions about this Privacy Policy, please reach out to us at [email protected]
By using Momentral, you consent to the collection and use of information as described in this Privacy Policy.