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Frequently Asked Questions
Everything you need to know about Momentral.
What is Momentral?
Do guests need to download the Momentral app?
How do I create an event on Momentral?
Can I customize the privacy settings for my event?
How do guests upload photos and videos?
What file types are supported for uploads?
Are the photos and videos uploaded in their original quality?
How long are photos and videos stored on Momentral?
Can I download all photos and videos from my event?
How many events can I create?
Can I delete an event?
Is there a cost to use Momentral?
How do I share the event with guests?
Can I control who uploads photos and videos to my event?
Is there a limit to the number of photos and videos that can be uploaded?
Are my photos and videos secure on Momentral?
What happens if I need help with the app?
How do I contact Momentral support?
Can I change the event details after creating it?
Can multiple people manage an event?
Is Momentral available on both iOS and Android?
Can I see who uploaded each photo or video?
How do I delete a photo or video from my event?
What if a guest uploads inappropriate content?
Can I get a refund if I’m not satisfied with the service?
Can I use Momentral for professional events?
Does Momentral have a mobile app?
How do I upgrade my plan?
Are there any promotional offers available?
Is there a demo version of Momentral available?
Momentral - Collect Event Photos & Videos
